Cherished Prints is incredibly humbled to have received the below feedback from our past customers. It is truly heartening when people choose to take the time—in the midst of their grief—to write a few words/reviews) about their experience with us. We are sincerely grateful, thank you all. To read more of Cherished Prints’ reviews visit the Cherished Prints Etsy shop review section.
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Product never shipped is still awaiting USPS. This was for my son’s funeral. If I don’t get a response I’ll just dispute the charges with my credit card
It doesn’t seem to be laminated. The edges are exposed.
You were very helpful on Sunday 2/10. You knew I needed them by Friday 2/15 and you told me you would keep an eye on it. I also told you I would pay the extra $35 to make sure I got them. You said you would send me an invoice for the shipping, you didn’t. You told me on Monday 2/11 at 7:49 am EST time that they would go into production that morning and you would send me an express tracking number.
The bad news is you didn’t get them to your local post office until after 5:30 PM the following day 2/12 so they did leave your town until Wed 2/13!
On 2/15, I had to find the post office distribution center in Elk River MN, find the manager and beg him to help me. I drove 150 miles round trip at 6:00 am to do that. Luckily I found a nice guy that searched for a long time, found the package and was willing to give it to me even though it was addressed to my daughter.
I am sorry, but there is no way I would use you again or recommend you to anyone. You are in the funeral business, funerals happen fast all the time. You blew it.